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[Janet Horne]

?Trying to cancel a receiver but received the following error:
“Transaction is financially closed and may not be split”.  Has anyone else received this error and does anyone know how to fix it?

Thank you

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Janet Horne
Buyer
TransAlta Corp.
Seba Beach AB
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[Alex Bailey]

Is it in a prior period? If so check to see if your financial period is closed under general ledger

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Alex Bailey
Accountant
ATMC
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[Janet Horne]

?Receiver was done this month, so no the period isn’t closed, although my IT dept is saying that the transaction is closed for that particular item.

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Janet Horne
Buyer
TransAlta Corp.
Seba Beach AB
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[Grace Gillenwater]

?Janet,

“Transaction financially closed” typically means and invoice has been posted for that receipt.  If an invoice has been posted for that particular receipt, you cannot make any changes.

If the PO is not fully invoiced, you can add a line for a negative quantity to reverse the original receipt. Receive that negative quantity.  You can then add an additional line for the correct amount and receive that quantity.

Please keep in mind that when you create the negative receipt, you must have enough inventory of that item to take it out of inventory.

Hope this helps!

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Grace Gillenwater
Accounting Clerk
Landau Uniforms
Olive Branch MS
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[Janet Horne]

?Thank you, nothing has been invoiced against that line.

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Janet Horne
Buyer
TransAlta Corp.
Seba Beach AB
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[Grace Gillenwater]

Jane,

That is interesting.

The only thing I can think of without being able to see the transactions is to check the SKU status of the items posted on the Product Receipt.  Have any of these SKUs had a Status change that would prevent future transactions from posting? It’s a long shot, but maybe worth looking at.

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Grace Gillenwater
Accounting Clerk
Landau Uniforms
Olive Branch MS
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[Paul Martin]

?one other possible is if someone did the settle open transactions without having the invoice

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Paul Martin
Production Program Manager
Elite Comfort Solutions, LLC
Conover NC
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[Michael Reyntjens]

What is your last inventory closing date , and what is the exact date of your fiancially settled transaction ?

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Michael Reyntjens
Functioneel Analyst
Medialaan NV
Vilvoorde
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[Nirav Modi]

?Good Day !!

are you trying to Cancel it from Product Receipt Voucher and Cancel it ? can you please share the Screens.

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Nirav Modi
Project Manager – Ax
Indusa
http://www.indusa.com
00919426381531
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[Janet Horne]

?Thank you for the reply, yes I am trying to cancel through the product receipt.  Although trying it again this morning, the system is only allowing me to select “correct”, either way, I get this error.

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Janet Horne
Buyer
TransAlta Corp.
Seba Beach AB
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