Hopefully, someone can point me in the right direction. I am assuming there is a setup I am missing which is resulting in the issue below.
I have an intercompany job that produces errors such as the one below. Once the pending invoice is deleted we are able to manually push the order through.
The most likely cause is that you have another number sequence with the same format that you are also using for invoice numbers.Ā You can verify that by looking for that number in your customer transactions.Ā If that is the problem, the solution is to change your number sequences, usually by adding some text, so they no longer have the same format.
—————————— Kevin McLean Strategic Solutions NW Beaverton OR —————————— ——————————————-
Conrad Deng
Member
May 12, 2021 at 1:41 AM
First will check the sequential number if there is any duplication. Or might check the Sales order invoice status via Inquiries, should it might be stuck in “waiting” due to any unexpected interruptions.
—————————— Conrad Deng BEC Feed Solutions Brisbane —————————— ——————————————-
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