Exchange Rate Error During Sales Order Invoicing

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  • Dynamics 365 F&O/AX

    Exchange Rate Error During Sales Order Invoicing

    Posted by Courtney Lazzari on March 23, 2025 at 10:24 am

    LE Entity Currency is ZAR, System reporting currency is USD

    Exchange rates between ZAR and USD are current through 3/23/25.

    SO packing slip transaction date is 3/23 but dated 3/1. Invoice date transaction date is 3/23 but I’m backdating it to 3/5. I am getting “an exchange rate cannot be found for exchange rate type default (default is the correct rate) between currencies ZAR and USD on exchange date.

    I can get around it by entering a document date, but we never had to utilize that field in AX 2012. Any ideas?

    Error
    Invoice Screen
    exchange rate parameters
    Zvika Rimalt replied 4 days, 23 hours ago 2 Members · 2 Replies
  • 2 Replies

  • Zvika Rimalt

    Member
    March 24, 2025 at 6:33 pm
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    Do you have sales tax/VAT on the sales order? if so, check what is your GL parameter value for [Calculation Date Type]

    Image 1

  • Zvika Rimalt

    Member
    March 24, 2025 at 6:44 pm
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    Because the AP parameters form DOES have an “Exchange Rate Date” and the AR parameters form seems to NOT have an equivalent parameter it, I suspect it might be possible Microsoft “hard coded” that behaviour for AR, so it might be worth it opening a support ticket.

    image 2

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