Error Message on Empty Grids

  • Error Message on Empty Grids

    Posted by DSC Communities on January 27, 2017 at 11:21 am
    • Pranay M

      Member

      January 27, 2017 at 11:21 AM

      Hi

      On my AX dev instance whenever a grid is empty I see #1387 >MSG_PRESENCE message.

      I am new to AX and could not figure out how to fix this.

      Please see attached screenshot.

      Please suggest what to do.

      Thank you.

      ——————————
      Pranay M
      Web Developer
      WestRock Merchandising Displays
      Winston Salem NC
      ——————————

    • Mike Fechter

      Member

      January 31, 2017 at 8:04 AM

      I’d try clearing your usage data and deleting the local *.auc files.  

      Dynamics AX 2012 – AUC files

      Regards,

      ——————————
      Mike Fechter
      IIMAK
      Amherst NY
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      ——————————————-

    • Jay Hofacker

      Member

      January 30, 2017 at 4:49 PM

      Try deleting the .KTI files from your AppDataLocal directory. ( DEL %LOCALAPPDATA%axsysEN-US*.KTI )

      Those files contain the translations for kernel error messages in the client, they should be tied to the kernel version of your client, but at some point Microsoft released a kernel that changed or added to those messages but still looked at the old file.

      ——————————
      Jay Hofacker
      BKD, LLP
      ——————————
      ——————————————-

    • Pranay M

      Member

      January 31, 2017 at 8:25 AM

      Thanks Jay!!

      It worked perfectly. Thank you!!

      ——————————
      Pranay M
      Web Developer
      WestRock Merchandising Displays
      Winston Salem NC
      ——————————
      ——————————————-

    DSC Communities replied 8 years, 8 months ago 1 Member · 0 Replies
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