Dynamics 365 F&O/AX Dynamics 365 CE / CRM Dynamics GP Business Central / NAV UG Dynamics SL Power Platform Fabric UG MS Copilot UG

[Ian Waring]

(also posted on the Dynamics Community board at Microsoft).

We’re running Dynamics 365 for Finance & Ops and are currently plan to use our UOP subscriptions to access the Retail Ops APIs (Basket maintenance integrated with the Retail Promotions Engine – to call from our front end web sites). This to also enable access from those web sites to order history.

We recently merged with another organisation who have a front end website running with a Dynamics CE backend – and using the pricing functionality there.

Given the PEAP “Prospect to Cash” workflows run atop D365CE, where do I architect pricing to sit when I integrate these two systems – concious that I want to maintain only one pricing version of the truth?

?

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Ian Waring
Head of Finance Systems & Projects
Jisc
Harwell Didcot
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[Jan Meijering]

The prospect to cash work flow is a non-retail workflow where the prices and discounts resides in D365CE. As far as I’m aware of there is no out of the box integration with the retail price engine from D365CE.

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Jan Meijering
HSO
Veenendaal
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[Ian Waring]

Thank you Jan. I think I need to go find a comparison between the pricing functionality on D365CE vs that on D365 Retail Ops. With the latter, it can manage basket state for a web site, price it all (including all sorts of mix and match gymnastics) and return the content to paint some HTML around – as well as reflecting back previous order history – all through REST API calls.

Just got to see if D365CE can do a comparable job – and if so, architect our price file to sit there 🙂

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Ian Waring
Head of Finance Systems & Projects
Jisc
Harwell Didcot
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[Jan Meijering]

In D365FO there are two price engines, the Retail and the non-retail.
D365CE does not leverage any of the two engines at all right now. If you find newer insights would be great to hear from you.

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Jan Meijering
Product manager
HSO
Veenendaal
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