Customer portal with D365 SCM – Parent child

  • Customer portal with D365 SCM – Parent child

    Posted by mrami@signode.com on July 25, 2022 at 11:56 am
    • Mehul Rami

      Member

      July 25, 2022 at 11:56 AM

      We are exploring new customer portal with SCM that uses dual write. Looks like out of box basic features are supported and you can map an email of a customer to account and it will show the orders of that particular customer and allow to create orders using portal.
      But how do we achieve Parent/Child relations that we have in SCM or what happens if same contact is responsible for multiple accounts in FO/SCM? Ideally, when a customer login, we would like them to show orders of all the companies they are responsible. How do you achieve this?

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      Mehul Rami
      Director Global ERP Delivery
      Signode Industrial Group
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    mrami@signode.com replied 3 years, 3 months ago 1 Member · 0 Replies
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