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[John Adler]

Hi All, We are a manufacturing environment. When we want to credit a SO we are required to return all the delivered product back to the warehouse. In a particular case we have at the moment all I want to do is to raise a credit for the invoice and have the SO return to a “delivered” status to allow us to invoice at another time. I do not want the product returned to the warehouse.

Regards

John Adler
Systems Administrator
Dairy Goat Co-op
Hamilton
New Zealand

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John Adler
Systems Analyst
Dairy Goat Co-operative (NZ) Ltd
Hamilton
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[Sanit Kumar]

I think you are asking about “Bill Only” credit note. The way we do these are that we have a virtual warehouse Location and these credits are processed to that location without affecting the production environment.

 

Regards,

Sanit Kumar (Sunny)

Credit Specialist

Phone: 503-408-5307

Fax: 503-444-9023

Leatherman Tool Group, Inc.

 

——Original Message——

Hi All, We are a manufacturing environment. When we want to credit a SO we are required to return all the delivered product back to the warehouse. In a particular case we have at the moment all I want to do is to raise a credit for the invoice and have the SO return to a “delivered” status to allow us to invoice at another time. I do not want the product returned to the warehouse.

Regards

John Adler
Systems Administrator
Dairy Goat Co-op
Hamilton
New Zealand

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John Adler
Systems Analyst
Dairy Goat Co-operative (NZ) Ltd
Hamilton
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[Keri Kyle]

We also use a specific warehouse to process adjustment credits.  If the customer needs to see the in and out, the Customer Care user adds a negative line for the original amount and a positive line for the correct amount.  The negative “returns” and the positive “consumes” .  The net invoice is the credited amount.
 If just a straight credit only, they will mark the “scrap” flag in the line detail. 
Either way, order is processed to Delivered and then Invoiced.

Hopes this helps.

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Keri Kyle
Business Systems Analyst
A.W. Chesterton
Groveland MA
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[Nirav Modi]

?Good Day !!

You can also generate the Credit note bringing entire lot back to system, then create another line and put it on Delivery Status which you can do invoice later on. so system will behave Like Returning Order and Redo the Order.

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Nirav Modi [Designation]
Project Manager – Ax
Indusa
http://www.indusa.com
00919426381531
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[Ankit Modi]

Hi,

Standard system would not allow to cancel Invoice and return SO to “Delivered” status.

This can be achievable using posting level customization, where we need to revers the invoice posting effect to set SO to “Delivered” status.

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Ankit Modi
Project Manager – AX/D365FO
Indusa Infotech Services Pvt Ltd.
Ahmedabad
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