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[Najeem JanatAli]

Hi All

AX user came back from leave and account is activated in AX. However in Management reporter its still disabled.

Selected the user, right click-modify but its not allowing to uncheck the disable check mark. 

Disabled option is greyed out

Any suggestion to that how to activate user account 

Thanks and kind regards

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Nazim Lalji
Dynamics AX Analyst

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[Mark Zerr]

There is a a AccountDisabled field in the Reporting.SecurityUser table in the MR DB which you can flip back to 0.  However I would check the Configuration Console log.  In the end it’s not syncing back up with AX.  A restart of the MR server wouldn’t hurt either and give it time to cycle through a full integration.  Hopefully not the case here but I have experienced where MR seemed to just stop letting me add or disable users and I just did export of the reports and a rebuild. Good Luck

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Mark Zerr
AX Technical Analyst
New Sunshine LLC
Indianapolis IN
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