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[Karen Kwong]

To anyone currently running AX 4.0 – when applying a customer payment, do you know how to record an unauthorized deduction in the customer’s AR detail while paying off the invoice(s) that the customer says it is paying in full (i.e. eliminate the invoices being paid from the AR detail and adding a line for the unauthorized deduction).

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Karen Kwong
Corporate Controller
Union Supply Group
Rancho Dominguez CA
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[Wayne Brecht]

Hi Karen,
If you want the discount to go to a specific GL account, then the easiest is to create a free text invoice (as a credit for the total discount amount) and then add it to the settlement.  Alternatively, if you want to apply the discount to your standard discount GL, you can add the discount manually to each specific invoice while you settling the payment.

Wayne

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Wayne Brecht
Sr. Director IT
Mega Group Inc.
Saskatoon SK
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[Ludwig Reinhard]

Hi Karen,
One possibility is making use of the payment fee functionality that can create new open customer positions or ledger transactions.
Have you tested using them?
(=> check the payment fee tab in the customer payment journal)
Best regards,
Ludwig

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Ludwig Reinhard
SYCOR GmbH
Goettingen
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