10 cannot be picked because only 0 is/are available from inventory

Version is AX 2009.  When trying to packing slip an internal project purchase order I receive the following message: ’10 cannot be picked because only 0 is/are available from the inventory’. The purchase order was created from an internal project and the item is an item type item. 

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Jan LeHew
T.D. Williamson, Inc.
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Check to make sure that the item is actually available in your inventory in the warehouse and location it is being requested.  If it is physically in your inventory but not showing available physical, you may want to check and see if another order has a reservation on it.  If so, you will need to remove that reservation in order to process the order that you are trying to pick.

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Chuck Moore
Vice President Operations
James M Pleasants Co.
Greensboro NC
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Evert is correct – the PO line will auto-deduct for project POs. I would expect to see something like this if the PO was generated from a project Sales Order as Direct Delivery, in which case it’s the sales order that is trying to auto packslip the PO that is throwing the error.

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Mark Prouty
Programmer / Analyst
ANGI Energy Systems
Janesville WI
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What we discovered was that our issue was related to item quarantine.  The item in was setup with inventory model group STNDCOSTQ.  Items with STNDCOSTQ (Quarantine Management is selected in the inventory model group’s setup) go into quarantine until inspected and approved by quality control.  AX was processing the item to project (consuming it) and the quarantine code was looking for the item quantity to move to the quarantine warehouse. But, the quantity had already been consumed by the project. So the result was the error because the process could not be completed.  If we change the inventory model group to STNDCOST (does not have any quarantine) there is no issue. 

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Jan LeHew
T.D. Williamson, Inc.
Coweta OK
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I have struck this problem as well.   It was not regarded as a “bug” by MS Support.   The only viable solution at the time was to take the quarantine requirement away and deal with inspection outside the system.  Interested to hear if any other alternative.

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George Burrell
Consultant
UXC Eclipse
Auckland

Koorb ConsultingKoorb Consulting
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the quarantine process is one of those things that require some thought because while it is is quarantine, it is not useable by any other transaction. ideally you want it quarantined to check for quality, etc. and the issue I have run into over and over is that the quality checks by the people responsible for handling the quarantined items is always much slower in releasing the quarantine items to inventory than the demand for them is. In many cases people use a quality warehouse(a warehouse named QA01) not a true quarantine warehouse. This then would allow the goods to be quickly checked and consumed without having to end a quarantine order. Just something to consider and regardless if there is a required wait time for some reason such as cure time etc. then quarantine is a great way to approach that, but you will run into the issue of demand being there and the items not available as they are in quarantine. 

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Paul Martin
Expert ERP Analyst
TempurSealy Inc.
Trinity NC
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The business has decided to leave the quarantine process in place for now.  The items will either be purchased on PO not tied to the project and then moved to the project after quarantine order is closed.  Or, for internal projects only, purchase the item using a project expense item code and put the description of the item in the item text box on the PO tied to the internal project number.

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Jan LeHew
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Hm a project Purchase order  that is packing slip updated will receive (inventtrans status “received”) and then instantly deduct the PO line quantity to that the dollars end up in Project WIP.
This mechanism has become a parameter in later AX version 2012 but in your version it may still be the only way it works.
THe first thing to check is inventory pull-down menu on the PO line / Transactions. What is the situation there?

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Evert Bos
Sikich LLP
Naperville IL
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