Removing Solution Layer Customizations on a Form

Removing Solution Layer Customizations on a Form
Lo Samuelson
Lo SamuelsonApr 06, 2022 03:45 PM
Good afternoon, We have an open ticket with ClickDimensions and in order for them to trouble-shoot our …
1. Removing Solution Layer Customizations on a Form

SILVER CONTRIBUTOR
Lo Samuelson
Posted Apr 06, 2022 03:45 PM
Good afternoon,
We have an open ticket with ClickDimensions and in order for them to trouble-shoot our issue, they’ve asked us to remove any solution layers (customizations) from the Event and Event Participation forms that are not ClickDImensions. We have one additional solution layer on each entity.
I’m concerned that if I remove these, I will be removing our customizations, which we need.
The support tech will not help me with these. He says if I’m concerned I should back them up, which I don’t know how to do.
I’ve thought of trying this in test but don’t want to ruin test either, really.
Any ideas on how best to proceed?
Thanks!

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Lo Samuelson
IT Director
United Way of King County
Seattle WA
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2. RE: Removing Solution Layer Customizations on a Form

TOP CONTRIBUTOR
Donal McCarthy
Posted Apr 07, 2022 02:34 AM
Create a new custom solution, add the forms to it, and export the solution.

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Donal McCarthy
BrightWork 365 Solution Architect
BrightWork
Galway
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3. RE: Removing Solution Layer Customizations on a Form

Brandi Young
Posted Apr 07, 2022 03:32 PM
Thank you, @Donal McCarthy! Your suggestion worked. ​

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Brandi Young
CRM Manager and Trainer
United Way of King County
Seattle WA
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