How to Choose the Right Microsoft Dynamics 365 Partner in Canada?

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  • Dynamics 365 CE / CRM

    How to Choose the Right Microsoft Dynamics 365 Partner in Canada?

    Posted by Mark Allen on April 17, 2025 at 5:27 am

    Hey everyone,

    Our company is planning to implement Microsoft Dynamics 365 (primarily for Sales and Customer Service) in the coming months. We’re based in Canada and want to work with a reliable, experienced Dynamics 365 partner who understands both local compliance needs and global scalability.

    I’ve done some research, but the choices are overwhelming — there are so many gold and silver Microsoft partners out there, and it’s hard to tell who’s the right fit for our business size (SME) and industry . Can anyone recommend what key factors I should consider when selecting a Dynamics 365 partner in Canada?

    Also, if you’ve worked with a Canadian partner you’d highly recommend, I’d appreciate the referral!

    Thanks in advance for your advice and experiences!

    Ketul Sheth replied 2 weeks, 3 days ago 4 Members · 3 Replies
  • 3 Replies

  • Heidi Neuhauser

    Member
    April 22, 2025 at 10:24 am
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    Pinging some Canadian CRM peeps to help you!
    @kyliekiser @rickmccutcheon @dianetaylor

  • Kylie Kiser

    Member
    April 22, 2025 at 10:36 am
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    RSM has a presence in Canada and a great team working on CE and Power Platform Implementations. Feel free to email me at kylie.kiser@rsmcanada.com and I can connect you with our sales team!

  • Ketul Sheth

    Member
    April 29, 2025 at 5:12 am
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    Hi @crmblogs360gmail-com

    My suggestion is focusing on a few key factors can help you find a right partner for your D365 implementation:

    1. Industry Expertise: Look for partners with a proven track record in your industry.
    2. Technical Proficiency: Ensure they have necessary certifications and specializations in Dynamics 365.
    3. <strong style=”font-family: inherit; font-size: inherit;”>Comprehensive Services: Opt for partners offering end-to-end services, from consulting to ongoing support.
    4. Customer References: Check testimonials and case studies from other SMEs in your industry.
    5. Scalability: Choose a partner who can support your growth and adapt the solution as your needs change.

    Techcronus Business Solutions is a Microsoft Business Applications Specialist Partner with over 12 years of experience in Dynamics 365 implementations for SMEs in Canada and USA. Our team has extensive experience in Dynamics Sales and Customer Service modules, and we understand the unique compliance requirements in Canada. We offer comprehensive services, including consulting, customization, training, and support, ensuring a smooth and scalable implementation tailored to your business needs.

    Please feel free to connect with me on my email ketul@techcronus.com for further discussion.

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