Dynamics F/SCM Customer Experience (CRM) Dynamics GP Dynamics Business Central (NAV) Dynamics SL Power Platform Fabric Copilot

[Aaron Fowler]

I am working on getting our company upgraded to NAV 2017. The current issue that I am having is getting the UPS Link installed for Lahnam Eship. I have worked through the UPS Link Troubleshooting guide and still get errors when trying to print a UPS label. Attached are some of the errors I am getting. Any help is greatly appreciated. Thanks.

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Aaron Fowler
Information Technology
CK Power
St. Louis MO
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[Kevin Fons]

It looks like you have not installed the external components on the server and client machine and not run the SE install toolbox to setup e-ship UPS.
The object update is only part of the Lanham upgrade.
Your partner can get you the installation instructions and files from Lanham if you do not have them.

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Kevin Fons
Senior Application Consultant
Innovia Consulting
waunakee WI
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[Wayne Fox]

I agree with Kevin.  In my experience, the UPSLink external components have to be installed on each PC/client and server that will be used to process UPS manifests, UPSLink mail and add additional workstations.  That’s more than mentioned in the troubleshooting guide.  it’s also a requirement that all users must have full control of the programs and folders outlined there.  You’ll need to get the external components fully installed in order to address the other errors.  The UPSLink routing code error will take care of itself once the components are installed and setup and UPSLink mail is processed.  it’s best that you contact your partner to help get you through that process.

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Wayne Fox
Senior Consultant
Team Technology
greensboro
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[Aaron Fowler]

Wayne,

Thanks for the advice. I do appreciate it.

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Aaron Fowler
Information Technology
CK Power
St. Louis MO
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[Aaron Fowler]

Kevin,

Thanks for the advice. I do appreciate it.

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Aaron Fowler
Information Technology
CK Power
St. Louis MO
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[Laura Gumbel]

?The first issue in your attachment is exactly what it says. Your URC rates are out of date. If you process the UPS Email, the rates should automatically update as part of the process. If you don’t have the rate file, you will need to contact your partner and get the rate file from them and then upload the rates using the xmlport. For the other errors, are you running the 32 bit or 64 bit version of NAV when you run Pack Line scan? We get those errors when we run the 64 bit version. For EShip, you need to run the 32 bit version.

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Laura Gumbel
Developer
Group O
Milan IL
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[Aaron Fowler]

Laura,

Thanks for the advice. I do appreciate it. I did notice the other day how to switch to 32 bit version. This solved part of my problem but I am still getting an automation server error. Thanks again for your help.

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Aaron Fowler
Information Technology
CK Power
St. Louis MO
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[Justin Falconer]

Sounds like either you are running the 64bit NAV Client or the UPS Link Components are not installed correctly.  LanHam Add-ons only work with the 32bit NAV client.
You also need to make sure that the system does not have UPS Worldship installed.  If it has then it needs to be uninstalled and registry keys manually cleaned up for UPS Link to work correctly.
Did you set the correct permissions on Files and Registry Keys for UPS Link?

Do you have the latest UPSLink Components?  There was an update not too long ago due to UPS switching security requirements.

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Justin Falconer
IT Manager
Tender Corporation
Littleton NH
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[Aaron Fowler]

Justin,

Thanks for the advice. I do appreciate it. I did notice the other day how to switch to 32 bit version. This solved part of my problem but I am still getting an automation server error. I going to reach out to my partner and see if I can get the update UPS components. I really appreciate the response. Thanks again.

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Aaron Fowler
Information Technology
CK Power
St. Louis MO
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