Our company is currently reviewing our process for how we handle trade-in scenarios. We will take a machine in trade on the same order as a new/used machine and we are wondering if there is a best way to process this is NAV. I feel our current method is lacking and prone to processing issues and hoping there’s a better way. I have looked on here and YouTube for videos or discussions and haven’t had any luck. We are currently running NAV 2016.
I will give you two scenarios I have used in the past for customers:
1. Created a Trade-In Item that received back the Trade-in for Disposition and Quality review. Then we disposed the Trade-In Item and then either added the Trade-in to a new Item, already existing Item, or scrapped. This allowed us to record any components or costs incurred on the QA process. 2. Treated the Trade-In like a normal Item Return and processed the Order normally. Though the Item Trade-In was tagged as a Trade-In return, it went through an inspection process before returning the Item to a pick status and available for sale. We moved the Item after receiving back in, to a Bin classified as Inspection, and not available for picking. so the review can take place.
In both cases the flow allowed for easy processing on the Sales Order Trade-In side, and the BackOffice process acheived their goal of evaluation and disposition before returning to the available Inventory for Sale.
Hope this helps and Stay Safe, Steve
—————————— Steven Chinsky Senior Functional NAV/BC Consultant Tigunia Mansfield MA NAVUG All-Star, Granite Award Recipient, DCMP —————————— ——————————————-
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