Dynamics F/SCM Customer Experience (CRM) Dynamics GP Dynamics Business Central (NAV) Dynamics SL Power Platform Fabric Copilot

[Khan Wajahatullah]

Hello,

With Nav version 2017, there is a payment posted using payment journal.
The payment is related to ACH Payment Method & using Checks.
The entry was posted without any currency code.
The entry is not applied to any invoice yet, hence the status of the entry under the respective vendor ledger entries window shows the entry as Open.
The entry was posted.

For some reasons the customer wants to void the check, so he follows all the steps; he finally reaches to the screen called Check Ledger Entries, where he can see the document posted. After he selects the entry and click on function Void Checks, there is a pop up box where he select as Void Check Only. NAV throws an error message as

The Currency Does not exist. Identification fields and values: Code=’ ‘

I did looked at general ledger setup, the currency code is defined there in LCY as USD
I also checked the currencies setup & the only currency code found there is USD (no exchange rate is set here but just currency code is created and left over here)
Check Ledger Entries Table has the document number showing up with status as Posted as well.

I am not sure why the void checks shows up error related to Currency and not Currency Code. Need some tips or help on what is going on and how to find a resolution to it.

Regards
Khan

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Khan Wajahatullah
Hydro Style Pte Ltd
Singapore
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[Patti Parrish]

We have had this error before when the vendor ledger entry no longer had the document number for the invoice.  This occurred because of data compression. If you go to the vendor ledger entry invoice related to that payment, check to see if the document number still exists.

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Patti Parrish
Finance Project Manager
EthosEnergy Power Plant Services
Alpharetta, Ga
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[Khan Wajahatullah]

Hi Patti,

Vendor Ledger Entry has the document number in it. The payment entry posted using payment journal has no currency code tagged. This payment is posted for ACH payment method.

After debugging it, it shows as related to the bank account used where currency code is pointed. But the bank master has no currency code assigned. So I am not sure why it gives this kind of an error.

Any other ideas or areas to look at.

Thanks

Regards
Khan

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Khan Wajahatullah
Hydro Style Pte Ltd
Singapore
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[Crystal Tollison]

Hi Khan,
A couple of points on this issue:

• You should not create a Currency code for the currency of the company.  A ‘blank’ currency code in an entry is the local company’s currency by default. I have seen it setup in companies with out repercussions as often as I have seen the setup cause problems. I would delete it if you can.  That may not be possible if it has already been used. 
• There are some fields on the Bank Account card that will reference to USA, CAD or MEX or something similar. I would check those fields.  They could reference to the date format or check format, something like that.
• There were abundant changes from 2016-201-2018 versions on the Bank Account card so I would also check for bug fixes.

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Crystal Tollison
Innovia Consulting
Onalaska WI
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