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[Andrea Hall]

We currently have a simple tool for Social Listening. I know this is a tool in NAV and watched a YouTube video to see some basics of set up. It sure looks simple. I’m curious if anyone is using this and would be willing to share a few notes on what it takes to get it going? Can it be done by a “user” or is there some technical work under the covers in order to make this all work? If it’s simple we might get it going. Want to make sure we’re not biting off more than we can chew (or is worth).

Also, if you are using it what do you think of it????

Thanks.

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Andrea Hall
Information Technology Director
Stonewall Kitchen
York ME
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[Meenakshi Singh]

Hi Andrea 🙂

This is interesting. I was not aware of this feature in NAV 2015 (Well, we are still on NAV 2013, hoping to upgrade, maybe next year). I will be following this thread to see how and where different companies are using this feature.

Thanks,
Meenakshi

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Meenakshi Singh
Manager of Business Applications
Home Market Foods, Inc.
Norwood MA
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[Val Gameiro]

If you have an Office 365 account, you can also use PowerBI to analyze some of this type of information.

I’ve started looking into it, but only at the beginning stages.

V

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Val Gameiro
Senior NAV Analyst
BPL Plasma
Austin, Texas
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[Ian Ray]

Andrea,

Just so you can find information better, it’s now all under “Microsoft Social Engagement.”

I tried the tool itself a while back, but the trial was 30 minutes, so I didn’t get a chance to try to integrate with NAV (or much else). I have been meaning to request a new trial as it has been a couple of years.

In any case, there is a Social Engagement trials page where you can request a trial.

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Ian Ray
Cypress Grove
Arcata CA
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