Dynamics F/SCM Customer Experience (CRM) Dynamics GP Dynamics Business Central (NAV) Dynamics SL Power Platform Fabric Copilot

[Lewis Rosenberg]

#NAV2013R2   #Trade

It was just reported to me today that the Amount Including Tax shows zero on the sales order lines and yet the order statistics (F7) correctly shows the Tax Amount ?and Total Incl. Tax.  The Sales Confirmation print is also correct.

I think this issue probably always existed and no one ever noticed since so few of the orders we process include tax. 

Has anyone else seen this in NAV2013R2 or older versions?

?

——————————
Lewis Rosenberg
IT Manager
Mars Fishcare
Chalfont PA
————————————————————————
BCUG/NAVUG All-Star
BCUG/NAVUG Board of Advisors, Chairperson
BCUG/NAVUG Programming Committee

Twitter: @RosenbergL
LinkedIn: https://www.linkedin.com/in/rosenbergl
————————————————————————

NAVUG/D365BC-User Group Focus
May 18-19, 2019
Denver, Colorado
——————————

[Meenakshi Singh]

Hi Lewis,
 Is the sales order released? Once the order is released the amount including tax gets calculated.

~Meenakshi

——————————
Meenakshi Singh
Senior Manager, Business Applications
Home Market Foods, Inc.
NAVUG Programming Committee
——————————
——————————————-

[Lewis Rosenberg]

Thanks Meenakshi.   That was it.  I’m surprised that we never noticed that before.

——————————
Lewis Rosenberg
IT Manager
Mars Fishcare
Chalfont PA
————————————————————————
BCUG/NAVUG All-Star
BCUG/NAVUG Board of Advisors, Chairperson
BCUG/NAVUG Programming Committee

Twitter: @RosenbergL
LinkedIn: https://www.linkedin.com/in/rosenbergl
————————————————————————

NAVUG/D365BC-User Group Focus
May 18-19, 2019
Denver, Colorado
——————————
——————————————-

[Meenakshi Singh]

Great, happy to help. I also noticed it only when one of my users complained about it a few years ago. Funny how don’t pay attention to such simple details until someone brings it to our attention. 🙂

~Meenakshi

——————————
Meenakshi Singh
Senior Manager, Business Applications
Home Market Foods, Inc.
NAVUG Programming Committee
——————————
——————————————-

[Samuel Champoux]

Most of the time it works well for us.
I’ve had occasional bugs where this field didn’t update correctly when applying discounts.
I had to update the field manually in SQL to fix them.

——————————
Samuel Champoux
IT Director
Drummondville QC Canada
——————————
——————————————-