Dynamics F/SCM Customer Experience (CRM) Dynamics GP Dynamics Business Central (NAV) Dynamics SL Power Platform Fabric Copilot

[Theresa Davis]

We’re using NAV2016 and have several larger jobs that run Codeunits overnight, as well as jobs running Codeunits and reports during the day.  In the last few months we’ve been getting a large uptick in errors with the error message stating, “The user process has terminated unexpectedly. Check the Windows Event Viewer or the Session Event table for more information.”

We’ve received this same error on both Report and Codeunit jobs.  We’ve received them during the day and overnight.

Any idea what may be causing this and how can I make it STOP!

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Theresa Davis
Applications Analyst
Group O
Milan IL
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[Franz Kalchmair]

please follow the error message and check the error message thrown by dynamics nav in the windows eventlog of the server, where the nst is installed. what are the error messages in the eventlog?

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Franz Kalchmair
Microsoft MVP
Senior Consultant
Austria, Europe
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[Theresa Davis]

The errors showing up in the Event viewer are:

Server instance: NAV2016-SCSLIVE-NAS2 Tenant ID: default Session type: Background Session ID: 10665 User: Type: Microsoft.Dynamics.Nav.Types.NavTestFieldException FieldName: Status TableName: Job Queue Entry SuppressMessage: False SuppressExceptionCreatedEvent: False FatalityScope: None Message: Status must be equal to ‘In Process’ in Job Queue Entry: ID={E5C9F75A-76BE-4599-AB27-9B9531C131B7}. Current value is ‘Error’. StackTrace: at Microsoft.Dynamics.Nav.Runtime.NavRecord.TestFieldError(NCLMetaField metaField, String shouldBeValue) at Microsoft.Dynamics.Nav.Runtime.NavRecord.TestFieldEquals(NCLMetaField metaField, Int32 testValue) at Microsoft.Dynamics.Nav.BusinessApplication.Codeunit451.Process_Scope.OnRun() in c:ProgramDataMicrosoftMicrosoft Dynamics NAV90ServerMicrosoftDynamicsNavServer$NAV2016-SCSLIVE-NAS2sourceCodeunitCodeunit451.cs:line 300 at Filter.InvokeWithFilter(NavMethodScope ) at Microsoft.Dynamics.Nav.Runtime.NavMethodScope.Run() at Microsoft.Dynamics.Nav.BusinessApplication.Codeunit451.Process(INavRecordHandle jobQueueEntry) in c:ProgramDataMicrosoftMicrosoft Dynamics NAV90ServerMicrosoftDynamicsNavServer$NAV2016-SCSLIVE-NAS2sourceCodeunitCodeunit451.cs:line 66 at Microsoft.Dynamics.Nav.BusinessApplication.Codeunit451.OnRun_Scope.OnRun() in c:ProgramDataMicrosoftMicrosoft Dynamics NAV90ServerMicrosoftDynamicsNavServer$NAV2016-SCSLIVE-NAS2sourceCodeunitCodeunit451.cs:line 427 at Filter.InvokeWithFilter(NavMethodScope ) at Microsoft.Dynamics.Nav.Runtime.NavMethodScope.Run() at Microsoft.Dynamics.Nav.BusinessApplication.Codeunit451.OnRun(INavRecordHandle erec) in c:ProgramDataMicrosoftMicrosoft Dynamics NAV90ServerMicrosoftDynamicsNavServer$NAV2016-SCSLIVE-NAS2sourceCodeunitCodeunit451.cs:line 81 at Microsoft.Dynamics.Nav.Runtime.NavCodeunit.DoRun(DataError errorLevel, NavRecord record) at Microsoft.Dynamics.Nav.Runtime.NavCodeunit.InvokeRun(Int32 objectId, Object[] args) at Microsoft.Dynamics.Nav.Runtime.ALSession.RunCodeunitAndDisposeSession(NavSession session, Int32 codeUnitId, NavRecord record) Source: Microsoft.Dynamics.Nav.Ncl HResult: -2146233088

Other times the only thing that shows up is:   SupportInfo1 1
SupportInfo2 4950
ProcessingMode 0
ProcessingTimeInMilliseconds 922
ErrorCode 1274
ErrorDescription The group policy framework should call the extension in the synchronous foreground policy refresh.
DCName \svrinvdc01.ad.groupo.com
ExtensionName Folder Redirection
ExtensionId {25537BA6-77A8-11D2-9B6C-0000F8080861} 

Other times there is nothing in the events.  It is perplexing

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Theresa Davis
Applications Analyst
Group O
Milan IL
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