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Error: Unable to Void Check; Statement Status must be equal to ‘Open’ in Check

Dynamics Business Central (NAV)

Error: Unable to Void Check; Statement Status must be equal to ‘Open’ in Check

Posted by Carlett Brown Anderson on May 19, 2025 at 11:15 am

Hello,

Unable to void check that was never received by vendor. Error: Statement Status must be equal to ‘Open’ in Check Ledger Entry: Entry No.=31614. Current value is ‘Bank Acc. Entry Applied’. There was no bank reconciliation done for this check yet in Dynamics. I also tried with checks that were just issued a couple of days ago and not yet cleared bank and received the same error. Need to know the cause of this error and how can it be fixed so that check can be voided for re-issue. Thanks!

Kim Dallefeld, MVP replied 1 week, 2 days ago 3 Members · 2 Replies
2 Replies

Jinal Solanki

Member
May 20, 2025 at 9:09 am

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Hello @c-andersonstonemountainpark-org

Can you please share your check ledger entries page screenshot? who has this entry number.

Thanks.
Kim Dallefeld, MVP

Moderator
June 6, 2025 at 10:12 am

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This is curious my only thought is for you to make sure that you are in the Check Ledger Entries when trying to ‘void a check’; not the Bank Ledger Entries. Another thought that just came to mind is do you have a bank rec in process?’

This should not be happening.

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