EFT File Issue Oct 13, 2022
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EFT File Issue Oct 13, 2022
EFT File Issue Oct 13, 2022
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Krista Foster
Krista FosterOct 20, 2022 02:33 PM
Hi, We had an issue last week where the EFT payment file that we upload to the bank increased our payments …1. EFT File Issue Oct 13, 2022
Krista Foster
Posted Oct 20, 2022 02:33 PM
Hi,We had an issue last week where the EFT payment file that we upload to the bank increased our payments by 100x. We are told that this was related to a Hotfix and impacted Canadian users. Was anyone else impacted?
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Krista Foster
Saint John Port Authority
Saint John NB
——————————2. RE: EFT File Issue Oct 13, 2022
Kate Lenn
Posted Oct 21, 2022 09:16 AM
Our US based ACH files also shifted the decimal over 2 places. It isn’t happening anymore and our partner doesn’t see anything on their end identifying what caused that to happen. We still aren’t sure what happened here.——————————
Kate Lenn
Laborers’ International Union of North America
Washington MD
——————————3. RE: EFT File Issue Oct 13, 2022
DeAndra Wolf
Posted Oct 21, 2022 09:39 AM
Microsoft said it was known issue but should be resolved as of now. I have not seen it since Friday last week. I hope it was resolved for you as well——————————
DeAndra Wolf
Solution Systems, Inc.
Rolling Meadows IL
——————————4. RE: EFT File Issue Oct 13, 2022
TOP CONTRIBUTOR
Andrew Good
Posted Oct 21, 2022 02:53 PM
Edited by Andrew Good Oct 21, 2022 02:53 PM
Hi,This issue was discovered last week while I was helping at the TechMed station at Summit on Thursday. The issue was identified the rollback was underway within 2 hours of the issue being identified.
There were two extra zeros added to the end of the Amount field in the export file.
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Andrew Good
President
Liberty Grove Software
Toronto ON
——————————5. RE: EFT File Issue Oct 13, 2022
Krista Foster
Posted Oct 21, 2022 03:16 PM
Thank you everyone who responded. I appreciate your feedback.——————————
Krista Foster
Saint John Port Authority
Saint John NB
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