Cancel a posted purchase invoice- no button on ribbon

Cancel a posted purchase invoice- no button on ribbon
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Devora Locke
Devora LockeDec 14, 2022 02:41 PM
I’m reading here how to cancel a posted purchase invoice- Amend or Cancel Unpaid Purchase Invoices …

1. Cancel a posted purchase invoice- no button on ribbon

Devora Locke
Posted Dec 14, 2022 02:41 PM

I’m reading here how to cancel a posted purchase invoice-

Amend or Cancel Unpaid Purchase Invoices – Dynamics NAV App

I can find the cancel button if I customize the ribbon, but no matter where I put it, if disappears after I click ok and go back to the invoice.

We had a user receive a quantity against the wrong line of a multi-line PO. We just need to undo that and apply it to the correct line. Any thoughts?

Thanks for any advice.

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Devora Locke
Phoenix AZ
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2. RE: Cancel a posted purchase invoice- no button on ribbon
NAVUG ALL STAR
Lewis Rosenberg
Posted Dec 15, 2022 09:51 AM
Has that receipt been invoiced? If not, you can UNDO the receipt line. Find and open the Posted Receipt document. Select the line to reverse, and use the FUNCTIONS dropdown menu and select UNDO RECEIPT.

If the receipt has been posted, older versions have a create corrective credit function and newer versions (BC) have CORRECT and CANCEL functions in the CORRECT menu.

** Be sure to visit the new user group web site: https://dynamicscommunities.com/ **

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Lewis Rosenberg
IT Manager
Mars Fishcare/Mars Horsecare
Chalfont PA
http://www.apifishcare.com
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D365UG-BC/NAVUG All-Star
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D365UG-BC/NAVUG Advisory Board Member (Former Chairperson)
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Twitter: @RosenbergL
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