Dynamics Business Central (NAV)
Experts:
Base Qty to Handle Must be Equal to 0
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Base Qty to Handle Must be Equal to 0
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Dynamics NAV 2016 userWhen receiving a purchase or transfer order I often receive the error message “Base Qty to Handle Must be Equal to 0”.
I am able to reduce the qty to receive and receive in portions of the shipped inventory before receiving this error. I have reviewed the reservation entries and other documents and have found that this inventory is not being requested anywhere else in the system. I have also identified that this is not an issue of what I call a “split line” (where the remaining quantity is split between two entries).
Why would this exist?
All insight is greatly appreciated.
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Michelle Cahall
TGS Global
Denver CO
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Hey Michelle,
This one can be tricky. Lets start here – Does the quantity to receive match the quantity to handle on the item tracking lines?——————————
Nirav Shah
Solution Architect
To-Increase
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It does, however, I am not able to receive the full quantity.
I am not sure if this is related, but some of these transfer and purchase orders also have an error message in the POS Inventory Updates page stating the following:
There is no Reservation Entry within the filter.
That being said, I’m unsure how that would relate being that the full quantity is requested and shipped.
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Michelle Cahall
TGS Global
Denver CO
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What results do you get when you remove the filters, can you find the item/lot no. in the reservation entry table?
Also check the Order Tracking Policy on the item card – what is that set to. The setting there can also cause issues in the reservation entry table.
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Nirav Shah
Solution Architect
To-Increase
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I’m using 2016 version. Can you tell me where I might locate the reservation entry table?
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Michelle Cahall
TGS Global
Denver CO
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Are you using stockkeeping units?
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Xan
Katy TX
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I have found that I can receive most quantity and remove the base quantity error. Once the base qty error is gone I receive a lot information error. “Lot Number is Required for Item”… however, the full quantity has been shipped, but cannot be received. The full quantity shipped is a single line of data; the quantity is not split across multiple entries.
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Michelle Cahall
TGS Global
Denver CO
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