Dynamics F/SCM Customer Experience (CRM) Dynamics GP Dynamics Business Central (NAV) Dynamics SL Power Platform Fabric Copilot

[Tim Duncan]

Hi,

Im integrating BC and D365 and have setup the Dataverse and D365 connections in BC. Some of it is working fine eg. I have got new customers created in D365 being automatically pushed to BC. Main issue im having is with the Item / Product sync. When I try and couple and sync a product I get the following error when the Item to Dataverse product sync job runs. I have included the error call stack further below. Any assistance would be very much appreciated. 

An error occurred when communicating with Dataverse. Detailed description: OrganizationServiceFault

“CRM Synch. Helper”(CodeUnit 5342).CreateCRMProductpricelevelForProduct line 13 – Base Application by Microsoft “CRM Synch. Helper”(CodeUnit 5342).UpdateCRMPriceListItem line 13 – Base Application by Microsoft “CRM Int. Table. Subscriber”(CodeUnit 5341).UpdateCRMProductAfterTransferRecordFields line 47 – Base Application by Microsoft “CRM Int. Table. Subscriber”(CodeUnit 5341).OnAfterTransferRecordFields line 17 – Base Application by Microsoft “Integration Rec. Synch. Invoke”(CodeUnit 5345).OnAfterTransferRecordFields line 2 – Base Application by Microsoft “Integration Rec. Synch. Invoke”(CodeUnit 5345).TransferFields line 11 – Base Application by Microsoft “Integration Rec. Synch. Invoke”(CodeUnit 5345).SynchRecord line 49 – Base Application by Microsoft “Integration Rec. Synch. Invoke”(CodeUnit 5345).OnRun(Trigger) line 3 – Base Application by Microsoft “Integration Table Synch.”(CodeUnit 5335).Synchronize line 50 – Base Application by Microsoft “CRM Integration Table Synch.”(CodeUnit 5340).SyncNAVRecordToCRM line 16 – Base Application by Microsoft “CRM Integration Table Synch.”(CodeUnit 5340).SynchNAVTableToCRM line 21 – Base Application by Microsoft “CRM Integration Table Synch.”(CodeUnit 5340).PerformScheduledSynchToIntegrationTable line 11 – Base Application by Microsoft “CRM Integration Table Synch.”(CodeUnit 5340).OnRun(Trigger) line 20 – Base Application by Microsoft “Integration Synch. Job Runner”(CodeUnit 5339).RunIntegrationTableSynch line 3 – Base Application by Microsoft “Integration Synch. Job Runner”(CodeUnit 5339).OnRun(Trigger) line 5 – Base Application by Microsoft “Job Queue Start Codeunit”(CodeUnit 449).OnRun(Trigger) line 11 – Base Application by Microsoft “Job Queue Dispatcher”(CodeUnit 448).HandleRequest line 33 – Base Application by Microsoft “Job Queue Dispatcher”(CodeUnit 448).OnRun(Trigger) line 19 – Base Application by Microsoft

#D365BusinessCentral
??

——————————
Thanks in advance

Tim Duncan
——————————

[David Stevenson]

Hi Tim,

Did you ever find a solution for the OrganizationServiceFault error when integrating NAV Items to CRM Products in the Dataverse?

We are having exactly the same problem when testing NAV 2017 Cumulative Update 55 to connect to our test CRM Online instance.

David Stevenson, ONICON

——————————
David Stevenson
Senior Analyst/Programmer
ONICON Incorporated
Largo FL
——————————
——————————————-