Implementing a Data Governance Framework – Getting Started
Drawing on years of focusing on CRM data quality, we will explore how to begin implementing a Data Governance framework to keep your data reliable, consistent, secure, and aligned with your business objectives.
A wide range of topics will be covered, including creating a Data Governance Council, the role of the Data Steward, as well as other key roles needed to effectively create and maintain a proper Data Governance program.
As part of the presentation, we will explore tools and possible customizations within Microsoft Dynamics 365 CE/CRM to help improve data quality and ensure the UI remains streamlined and efficient for users.
And finally, we will demonstrate with the proper policies, processes, and technology, you can improve user adoption/efficiency and customer satisfaction.
Learning Objectives:
- Understanding the Importance of implementing a Data Governance framework
- Improving data quality with Data Governance
- Implementing Data Governance policies and best practices
Speaker: Ryan Pennett
Type: Breakout Session
Primary Product: Dynamics 365 CE/CRM
Track: Data
