It’s getting REALITY with Microsoft Dynamics
Mixed Reality (MR) has indeed been a game-changer, not just for gamers but also for businesses. Microsoft has integrated MR into its Dynamics 365 suite, particularly in D365 Finance & Operations, D365 Sales, and Field Service. This integration is primarily achieved through Dynamics 365 Guides and Remote Assist.
What can D365 Guides do for me?
(Microsoft, Dynamics 365 Guides, 2021) (Profitt, n.d.)
Guides provide step-by-step instructions in a mixed reality environment, helping employees learn new tasks or processes more efficiently. This can be particularly useful in training scenarios or complex assembly tasks.
With the power of D365 Guides, employees can be more productive and reduce the possibility of errors or mistakes on the line.
Integration for Analytics or Process Improvement
Integrating Dynamics 365 Guides with other D365 Power Platform applications like Power BI and Supply Chain Management can significantly enhance your business processes.
Power BI Integration
Using Power BI with Dynamics 365 Guides allows you to:
- Analyze Guide Usage: Gain insights into how your guides are being used, identify areas where users may be struggling, and gather feedback for improvements1.
- Create Reports and Dashboards: Utilize the data captured within Guides and HoloLens to produce detailed reports and dashboards, providing a comprehensive view of your processes1.
Supply Chain Management Integration
Integrating Dynamics 365 Guides with Supply Chain Management through dual-write enables you to:
- Associate Guides with Resources: Link guides to specific resources, production orders, or asset management checklists2.
- Synchronize Guides: Ensure all your guides are synchronized with your Dynamics 365 instance, allowing them to be associated with checklists in asset management or production orders34.
These integrations not only streamline operations but also provide valuable insights and improve overall efficiency.
What can D365 Remote Assist do for me?
(Microsoft, Dynamics 365 Remote Assist, n.d.) (Profitt, n.d.)
Remote Assist allows technicians to collaborate in real-time, even if they are miles apart. Using devices like the HoloLens, technicians can share their view with remote experts, who can then provide guidance and support. This is especially beneficial for field service operations, where quick and accurate problem-solving is crucial12.
Getting the most out of Mixed Reality
These tools not only enhance productivity but also improve accuracy and reduce downtime, making them invaluable assets for modern businesses. If you’re interested in more details, you can check out the Microsoft Dynamics 365 Blog or the Field Service Management Software page.
