AI for Business Central Clarity: Understand Faster, Validate Results, Explain with Confidence
Session Overview: Business Central includes Copilot and agents that automate work, but this session explores a different advantage of AI: using it to understand how Microsoft Dynamics 365 Business Central actually behaves.
Cynthia demonstrates how she uses AI as a thinking partner to explore scenarios, test assumptions, and confirm whether results reflect real Business Central functionality. Through comparisons of responses from ChatGPT, Gemini, and Copilot, attendees will see how different tools interpret the same problem and how to guide AI toward reliable results.
Using examples drawn from real client work, Cynthia shares practical approaches for analyzing Business Central challenges such as costing, dimensions, work in process, permissions, posting flows, chart of accounts changes, reconciliation, and related operational scenarios. She also demonstrates how AI helps create first draft documentation such as functional requirements documents, standard operating procedures, job aids, and clear explanations, and how tools like Canva, Figma, and Gamma help transform AI supported reasoning into visuals and communications for teams and clients.
Attendees will leave with practical ideas they can use immediately to bring clarity to Business Central challenges.
Learning Objectives:
- Use AI to analyze and understand Business Central scenarios to support problem solving, decision making, and deeper system understanding.
- Evaluate AI generated insights to determine whether results reflect actual Business Central behavior and support reliable conclusions.
- Use AI to document and communicate solutions through clear explanations, structured documentation, and visual outputs for teams and stakeholders.
Speakers: Cynthia Priebe
Recorded at: Community Summit NA 2026
Type: Education Session
Ability Level: 101 – Beginner
Primary Product: Business Central/NAV
Tracks: Artificial Intelligence (AI), Training and User Adoption
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
