AI Eldorado: Transforming Your Data into a Copilot Goldmine with Fabric, MCP and IQ
Session Overview: Most AI initiatives aren’t failing because of models, they’re failing because of the lack of context in the data.
Across CRM and ERP systems, organizations are sitting on rich customer, sales, finance, and operational data but it’s fragmented across Dataverse, ERP platforms, and disconnected content systems like SharePoint. AI can’t reason across these silos, leading to stalled pilots, inconsistent outputs, and limited business impact.
This session takes a practical, architecture-first approach to solving that problem.
We introduce a proven pattern for transforming your data estate into an AI-ready foundation using Microsoft Fabric, combining Medallion and Data Mesh principles with OneLake as the unified data layer. But we go beyond integration into activation, how data becomes usable by AI in real business scenarios.
You’ll learn how to:
Use FabricIQ to structure and enrich enterprise data for AI readiness
Apply WorkIQ to connect that data to real business workflows and operational context
Leverage FoundryIQ to operationalize AI models and agents that can take action, not just generate insight
Through our “Eddie the Seller” scenario, we bring this to life end-to-end, demoing how connected data enables AI agents to coordinate with CRM and ERP data for pricing, inventory, and order fulfillment.
We then extend the same architectural patterns conceptually into Customer Service, Contact Center, and Field Service helping organizations move from isolated copilots to coordinated, agentic systems across the full business lifecycle, an approach we explore further in our companion session on multi-agent design.
This session is designed for leaders and architects who are asking:
Why aren’t we seeing value from AI yet?
What’s missing in our Dataverse, CRM, and ERP data foundation?
How do we move from pilots to production at scale?
You’ll leave with clear architectural patterns, practical design approaches, and a roadmap to turn your data estate into measurable AI-driven business outcomes.
Learning Objectives:
- Diagnose why AI initiatives stall due to fragmented Dataverse, CRM, and ERP data, and how to resolve it using Microsoft Fabric and OneLake.
- Apply Medallion x Mesh architecture with FabricIQ and WorkIQ to create an AI-ready, business-aligned data foundation.
- Design and operationalize agentic AI scenarios using FoundryIQ and Copilot Studio that deliver measurable business value.
Speakers: Nancie Calder, Will Hawkins
Recorded at: Community Summit NA 2026
Type: Education Session
Ability Level: 201 – Intermediate
Primary Product: Agents & Copilot
Tracks: Artificial Intelligence (AI), Data, Management & Leadership
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.
