Make Your Copilot Talk Like You: Mastering Tone and Style

UG Expert Shawn Dorward suggests ways to get your Copilot to talk like you in his latest post.

Shawn Dorward · August 15, 2025

What’s New in M365 Copilot: Monthly Roundup

UG Expert and Microsoft MVP Shawn Dorward shares a roundup of the latest features available in M365 Copilot and Copilot Studio.

Shawn Dorward · August 8, 2025

Using Copilot and Fabric Data Agent to Unlock Structured Data

Microsoft’s move to blend Copilot’s conversational AI with the Fabric Data Agent is a game-changer. But the real magic happens when your semantic model is clean, rich in metadata, and thoughtfully maintained.

Pablo Moreno · July 31, 2025

Inbox Zero? Meet Copilot Zero.

UG Expert Shawn Dorward explains the mindset of "Copilot Zero," which relies on Microsoft Copilot to summarizes your latest emails, flags what’s important, and surface old emails.

Shawn Dorward · July 18, 2025

Unlocking the Power of ISVs in the D365 Ecosystem

The ERP landscape is rapidly evolving, especially within the Dynamics 365 ecosystem. To stay competitive, organizations need tools that streamline…

Crystal Ahrens · July 16, 2025

AI Agent & Copilot Podcast: Microsoft’s Søren Alexandersen Discusses Payables Agent for Business Central

Microsoft's Søren Alexandersen joins the AI Agent & Copilot Podcast to share details of the Payables Agent in Business Central, which will be available in public preview this month.

Shawn Dorward · July 16, 2025

Meet Recall: The Game-Changing Memory for Your Copilot+ PC

Recall, a new feature available for Copilot+ PCs, brings forth searchable memory capabilities and Copilot becomes the digital assitant you always wanted.

Shawn Dorward · July 10, 2025

What’s New in M365 Copilot Chat: Monthly Roundup

Get a breakdown of the latest features in Microsoft 365 Copilot Chat that rolled out last month.

Shawn Dorward · July 2, 2025

MVP Insights: Malcolm McAuley Discusses AI Integration in CRM, Customer Impacts, Summit NA Sessions

Microsoft MVP Malcolm McAuley discusses the integration of AI and agents into Dynamics CE (CRM) and the impacts on customers. He also shares details on his sessions at Summit NA 2025.

Dynamics Communities · June 27, 2025

Why Unstructured Data Files Are the Best Fit For Copilot Studio

Pablo Moreno details why unstructured data files are the best bet for feeding Copilot Studio, as they allow users to harness the power of Copilot's analytics and ML capabilities.

Pablo Moreno · June 27, 2025

Microsoft Delivers In-Depth View of Security, Governance Functions in Copilot Control System

A wide range of functions in Copilot Control System and related products give admins as well as business leaders strong controls over Copilots, agents, and data.

Tom Smith · June 26, 2025

AI Agent & Copilot Podcast: How Agent Orchestration Impacts Personal, Business Productivity

UG Expert and Microsoft MVP Shawn Dorward explores Agent orchestration, which reimagines AI not just as a single assistant but as an entire collaborative team that autonomously gets work done.

Shawn Dorward · June 18, 2025

AI Data Readiness and Modernization: Tech and Organizational Strategies to Optimize Data for AI Use Cases

This report synthesizes a range of data readiness analyses, presentations, and case studies to make clear that data readiness is Job 1 for those companies building AI strategies and planning/executing their use cases.

Tom Smith · June 16, 2025

Automate Anything: Combining Copilot’s Task Recording with Power Automate

By integrating Copilot's task recording capabilities with Power Automate, users capture workflows and turn them into automated processes.

Pablo Moreno · June 16, 2025

Scaling AI Adoption with Copilot Studio

AI adoption in the workplace isn’t just a tech initiative; it’s a people strategy. That’s especially true with Microsoft’s Copilot…

Shawn Dorward · June 13, 2025

Innovation with Agents in Copilot Studio: An Overview of Dynamic Intelligence in Power Platform

Kylie Kiser details the new Agent Capabilities as part of Copilot Studio and Power Platform.

Kylie Kiser · June 12, 2025

What’s New in Microsoft 365 Copilot Chat

Microsoft has continued to roll out updates for Copilot Chat, with smarter interaction capabilities, Microsoft 365 integrations, and more.

Shawn Dorward · June 10, 2025

Advancing Knowledge Sources in Copilot Studio: The Evolution of Intelligent Data Integration

Adding to the knowledge sources in Copilot Studio are SharePoint lists, Finance & Operations virtual tables, and Teams chats, writes Kylie Kiser in part 3 of her series.

Kylie Kiser · June 9, 2025

Expanding Knowledge Sources in Copilot Studio: What’s New in Power Platform 2025 Release Wave 1

By integrating tools like Salesforce, Service Now, and ZenDesk into Copilot Studio, Microsoft empowers organizations to streamline workflows and enhance productivity.

Kylie Kiser · June 4, 2025

How to Make Copilot Your Daily Digital Assistant (Without Overcomplicating It)

UG Expert and Microsoft MVP shares ways to take advantage of Copilot capabilities by using it as a daily digital assistant.

Shawn Dorward · May 21, 2025