Andrew,

I have adjusted LTD figures previously, and it does not create a GL entry from changing it, that I recall. I believe it will calculate the YTD depreciation when you calculate depreciation. You may need to initially do manual JE if the current year doesn’t calculate the way you want, when you add the asset to depreciation.

Pam

Molly,

What are you referring to, on the Posted to fixed assets? Was that depreciation? Adding an asset, or what?

You could just book a manual journal entry, to re-create, if you know what should have come through.

David,

I looked at the Dynamics set, and there is nothing starting with APR. And we don’t have any customization, unless you count Integrity Data on the payroll side. It only does this error on the payroll screens.

Unfortunately, we don’t have GP power tools, either.

Any other thoughts?

Thanks!

I just did the Year end update for Dynamics GP, along with the Integrity Data update. Now, when going to the employee card screen, there is an error. We can click okay, and get past it. I saw something about disabling the HRM resource, under toolscustomizecustomization status. That fixes it once, but it re-enables itself, after logging…

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Thanks Jo, @joderuiter

I did try to void it, but it was set to historical, because it had a zero balance. I couldn’t unapply it with the Professional tools, since it was a zero balance, I guess.

We only use the receivables side of things, and not the inventory or SOP.

Is there a way to block that field, so it can’t be used?

Pam

We had someone who entered a sales invoice manually into Dynamics GP 2018. Instead of putting the amount in the Sales (or in this case Finance charge field) she accidentally entered it in the Cost field, just above that. With zero in sales, and total invoice amount.

However, when this was posted, the invoice had a zero amount, and when it…

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@windiepperson

Windi,

That link worked!

Thanks,

Pam

There was a GP User Group meeting yesterday, that I had signed up for, but couldn’t attend. The link mentioned a recorded version of the meeting. Where can I find that recording at?

I have tried changing the vendor to a new vendor on the garnishment/child support, and that didn’t fix the problem. Then I tried adding a new deduction code for the garnishment, and tied it all in with payables, but that didn’t fix it either. On the payroll side, it does print the Payables Garnishment Detail report, when it that salary…

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If you just want to modify a current report, I would suggest doing a save as, on the rows and columns in a current report, so you could change out a row with the new version after you have modified it. That way if you don’t like what it did, then you can pull the original row back into your report.

It wasn’t the year-end update, we did that in December, and it worked fine after that. It was just the payroll tax update, that updates the federal and state tax tables for 2024 levels.

I checked what you show, and the settings there look the same as other employee child support settings.

Not sure what messed it up.

Stephanie, I use the column Current Transaction amount, in smartlist. This will show the balance on each invoice, instead of the full sales amount. It will give you invoices as well as payments and returns, all as positive, but you can adjust that in Excel by including the document type.

We have a Child support deductions that have always worked with the payables integration, to process the invoice/payment. Suddenly, one of our employees deductions doesn’t integrate. It deducts it from payroll, fine, but it doesn’t create the integration entry to post on the payables side. We have other employees that work fine. It is…

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If you do a receipt, then you go to bank deposit entry, select the checking account it was recorded on. Mark it as a deposit, post, and it will show up on the bank reconciliation as a deposit.

Christine,

I have used smartlist to generate an AR balance. I have it search for transactions that don’t have a zero balance on the current trx amount field. I am sure you can add some date field to the search criteria to for example, get items older than the prior month. You just have to know that returns, credit memos and payments will…

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Lisa,

I would think you would be able to manually divide the safepay file into two separate files, to upload, by opening it in Excel, and copying a portion to a new file. You may need to modify the count and total figures, and save each separately.

I have never tried it, but that would be my first suggestion to try.

We have one person, who for some reason, when his hours for payroll are entered with two or more departments, the journal entry for the payroll deductions gets weird.

For example, he has a deduction for $122.67 and the journal entry for this deduction will debit Benefits for $1091.32 and credit Benefit (with a different department) for…

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How do you add new users, with a Corporate membership in Dynamics Communities? I can’t find where that is at.

I don’t think you can. Because in your check batch, you have to select either Check or EFT (or Credit Card). We have always done them separate.

We had two people doing payroll at the same time, and it resulted in a some of employees having a direct deposit number that is the same as another employee, who was ran in a different batch at the same time. We tried voiding the smaller batch, and re-doing the batch, but are still getting some odd results, when trying to pull some data…

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I tried it, and rebooted my computer, and it still gives me the same error.

I get an error, when I try to open the log on an integration. It says:

The ‘Microsoft.ACE.OLEDB.12.0’ provider is not registered on the local machine.

Does anyone know the best way to fix this?

David,

We are reaching out to our GP partner to help. They did the initial setup, and it was working in the past, but we are not sure when the issues started, as employees just started connecting at work, and not telling us there was an issue with it.

I know IT recently had to renew our certificate, so maybe that caused something to change.

Pam

David,

We are on GP 2018, that was updated at year-end. (18.5.1596). It is the onsite version.

Pam

David,

We are a manufacturer, and our employees are not using a VPN or connecting in remotely. All the connection is from their home networks, that they may have.

Pam

We are using the Employee Self Service. We are having issues with employees only being able to connect, when they are onsite. Does anyone have suggestions on why they are unable to connect from home?

If the credit memo is open, you can just void the open transaction. (Purchasing, Transactions, Void Open Transaction.