[Lori Dostie]

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Check your user license type. Limited licenses can not post some transactions and it presents as a permission error.

[Lori Dostie]

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Do you know if there is any integration with the service contracts? I was hoping to be able to link subscriptions to service items.

[Lori Dostie]

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This is resolved. The users with the 3 column layout had their Chrome zoom set to 90%.

[Lori Dostie]

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One common scenario would be that we sell some hardware. It comes with a warranty and the option to purchase an extended warranty. I would like to be able to attach that to the item from within the sales order. You can do that with a subscription and seems like it will handle the invoicing and renewals wonderfully.

Unfortunately I don’t see where the subscription contract behaves like the a service contract where you can link it to the service item with service orders, and service history, and service billing depending on associated entitlements. I would want the service order to recognize that there is a subscription contract when it is created and determine if the service order is chargeable or not like it does with service contracts.