Kylie Kiser
Summer System Cleaning: Environment Health and Governance Review
In the final part of her "summer cleaning series" for the Power Platform, UG Expert and MVP Kylie Kiser reviews environment health and governance.
Summer System Cleaning: Automation and Process Tune-Up
In part 3 of her series on summer cleaning tips for Power Platform environments, Kylie Kiser shares tips and tricks for tuning up processes and flows.…
Summer System Cleaning: Securing Environments
In part 2 of her summer cleaning series for Power Platform environments, Kylie Kiser shares security tips.
Summer System Cleaning: Backlog and Solution Hygiene
In part 1 of a new series, Kylie Kiser shares maintenance tips for a system backlog and managed/unmanaged solutions.
Power Platform 2026 Release Wave 1: Governance and Administration
Learn about governance and administration updates coming with Power Platform Release Wave 1.
Power Platform 2026 Release Wave 1: AI Custom Row Summary
UG Expert Kylie Kiser provides a demonstration to add AI record summaries to model-driven apps, a new feature that's part of the latest Power Platform…
Power Platform 2026 Release Wave 1: Restore Deleted Records
Kylie Kiser demonstrates how to turn on the restore deleted records feature and enable it in your environments, as part of Power Platform 2026 Release…
Power Platform 2026 Release Wave 1: Dataverse
Learn about four features for the Dataverse coming out as part of the 2026 Release Wave 1 for Power Platform.
Power Platform 2026 Release Wave 1: Copilot Studio
UG Expert Kylie Kiser reviews the updates that add value to Copilot Studio as part of the Power Platform 2026 Release Wave 1.
Power Platform 2026 Release Wave 1: Power Automate
UG Expert Kylie Kiser highlights updates coming to Power Automate as part of the 2026 Release Wave 1 announcements for Power Platform.
Power Platform 2026 Release Wave 1: Power Pages
UG Expert Kylie Kiser highlights a few key features coming to Power Pages as part of the 2026 Release Wave 1 for Power Platform.
Power Platform 2026 Release Wave 1: Power Apps
Learn about new and planned features for Power Apps based on the 2026 Release Wave 1 notes for Power Platform.
Practical AI: Recap
Concluding her series on the practical use of AI, Kylie recaps key takeaways and emphasizes the importance of responsible AI.
Practical AI: Prompt Build
UG Expert Kylie Kiser defines prompts and demonstrates how to craft and apply them across Microsoft applications.
Practical AI: Using AI Builder Prompts in Power Automate
Kylie Kiser shows how to use AI prompts and models across Power Automate, Power Apps, and Microsoft Copilot to automate workflows and build smarter, a…
The Rise of Prompts in AI Builder
Kylie Kiser reviews AI Builder in the Power Platform, explaining the various offerings and the shift towards using prompts with Copilot's assistance.
Practical AI: Plan Designer and Vibe
Kylie Kiser walks through two powerful maker tools, Plan Designer and Vibe, showing how each can generate apps, data models, and workflows from a simp…
Practical AI: Maker Tools in Power Platform, Power Apps
Kylie Kiser reviews the practical applications of AI tools in Power Apps, Power Platform, and Power Automate that are available to makers, in part 3 o…
Practical AI: User Tools in CE/CRM Copilot
Discover the difference between Copilot in and Copilot for Dynamics 365 CRM, and explore the AI tools already available to your users, from smart past…
Practical AI: Introduction to Artificial Intelligence
Kylie Kiser begins the "Practical AI" series with a foundational overview of artificial intelligence, the key types of AI used in Dynamics, and Micros…
Creating a Knowledge Article With Copilot in Customer Service
In this video, Kylie Kiser shows how Copilot in Customer Service helps agents automatically create and suggest knowledge base articles while resolving…
Sales Copilot: Opportunity Summary and Configurability
Discover how to enable Copilot features in Dynamics 365 Sales and customize opportunity summaries by adding fields from multiple tables and configurin…
Extending Customer Service Copilot
Discover how to enhance Copilot in Dynamics 365 Customer Service by adding custom knowledge sources, connecting external data through Power Automate c…
Drafting Emails with Copilot in Customer Service
Discover how Dynamics 365 Customer Service's Copilot feature enables agents to draft personalized, context-aware emails in seconds, pulling informatio…
Plan Designer vs Vibe: Reviewing Solution Components
Microsoft MVP Kylie Kiser concludes her series comparing Plan Designer and Vibe Experience by examining the solution elements and components created b…
Vibe vs Plan Designer: Comparing App Outputs
In Part 3 of her series comparing Vibe and Plan Designer, Kylie Kiser reviews the app outputs from both tools.
Vibe vs Plan Designer: Reviewing Data Models
In part 2 of her series on Vibe vs. Plan Designer, UG Expert and MVP Kylie Kiser reviews the data models of both.
Vibe vs. Plan Designer: A Comparison of App Development
UG Expert Kylie Kiser explains how to create apps without code in the new Power Platform 'Vibe' experience, comparing and contrasting the process to t…
Building Enterprise-Grade Logic with Power Platform and Dataverse
Kylie Kiser explores how to build scalable, secure apps using Dataverseās new extensibility features.
Governance at Scale: New Admin Tools for Power Platform
As the Power Platform continues to grow across organizations, so does the need for smart governance. What started as a low-code playground for citizen developers…
