Unable to delete a PO

  • Unable to delete a PO

    Posted by DSC Communities on December 20, 2018 at 8:52 am
    • Dawn Sutton

      Member

      December 20, 2018 at 8:52 AM

      I am trying to delete a purchase order in the GP,  However when I hit the delete button noting happens and I don’t know why.  Any suggestions?

      ——————————
      Dawn Sutton
      Accountant
      Stahmanns Inc.
      La Mesa NM
      ——————————

    • Kerry Hataley

      Member

      December 20, 2018 at 9:21 AM

      I have seen this happen once before, so I may not be the best expert on this…
      It has to do with a commit at the SQL level.
      Have you tried to save the PO first, Log out of Dynamics GP, log back in and then delete?

      ——————————
      Kerry Hataley
      CEO & President
      Nanook Software, Inc
      ——————————
      ——————————————-

    • Dawn Sutton

      Member

      December 20, 2018 at 9:25 AM

      Yes, I have tried that.

      ——————————
      Dawn Sutton
      Accountant
      Stahmanns Inc.
      La Mesa NM
      ——————————
      ——————————————-

    • Shari Bruno

      Member

      December 20, 2018 at 10:18 AM

      ?Hi

      Have you tried closing it through Edit Purchase Order Status?  Purchasing>>Transactions>>Edit Purchase Order?

      ——————————
      Shari Bruno
      Accounting Operations Manager
      Bible League International
      Crete, IL
      ——————————
      ——————————————-

    • Dawn Sutton

      Member

      December 20, 2018 at 10:30 AM

      Hi Shari,

      I just tried it and the Purchase Order Status is blank.  When I hit the drop down arrow, no options show, the box is just white.

      ——————————
      Dawn Sutton
      Accountant
      Stahmanns Inc.
      La Mesa NM
      ——————————
      ——————————————-

    • Shari Bruno

      Member

      December 20, 2018 at 10:42 AM

      ?Hi Dawn,

      It does sound like the PO is caught someplace in SQL.

      Does the PO show up through the looking glass at the PO number field on the entry screen? If it does, I know this sounds weird, but try adding a line item, save it, and see if you can delete it then.

      ——————————
      Shari Bruno
      Accounting Operations Manager
      Bible League International
      Crete, IL
      ——————————
      ——————————————-

    • Jo deRuiter

      Member

      December 20, 2018 at 11:10 AM

      Hi

      To get rid of this you’ll need to either run reconcile on that PO Number to loosen it up or you’ll need to run Check Links on Purchase Orders.

       

       

       

      If neither of those works, take a backup of the database and run this query where ‘XXXXXX’ is your PO number from the screenshot.

      DELETE POP10100 WHERE PONUMBER = ‘XXXXXX’

      DELETE POP10110 WHERE PONUMBER = ‘XXXXXX

      Some folks would just start with the Delete statements, but its usually better to at least try the Reconcile first!

      ??

      ——————————
      Kindest Regards,
      Jo deRuiter , MCP, DCP
      “That GP Red Head”
      AISLING DYNAMICS CONSULTING, LLC
      WEBSITE: https://aislingdynamics.com/
      BLOG: https://community.dynamics.com/gp/b/gplife
      GPUG Academy Instructor
      Dynamics GP Credentialing Council-Vice Chair
      770-906-4504 (Cell)

      ——————————
      ——————————————-

    • Jo deRuiter

      Member

      December 20, 2018 at 11:21 AM

      Hi All:

      Heard from that running reconcile on the document allowed her to then delete it, in case anyone wants the resolution for future reference.

      ?

      ——————————
      Kindest Regards,
      Jo deRuiter , MCP, DCP
      “That GP Red Head”
      AISLING DYNAMICS CONSULTING, LLC
      WEBSITE: https://aislingdynamics.com/
      BLOG: https://community.dynamics.com/gp/b/gplife
      GPUG Academy Instructor
      Dynamics GP Credentialing Council-Vice Chair
      770-906-4504 (Cell)
      ——————————
      ——————————————-

    DSC Communities replied 6 years, 2 months ago 1 Member · 0 Replies
  • 0 Replies

Sorry, there were no replies found.

The discussion ‘Unable to delete a PO’ is closed to new replies.

Start of Discussion
0 of 0 replies June 2018
Now

Welcome to our new site!

Here you will find a wealth of information created for people  that are on a mission to redefine business models with cloud techinologies, AI, automation, low code / no code applications, data, security & more to compete in the Acceleration Economy!