SmartList error message

  • SmartList error message

    Posted by Thomas Hill on January 8, 2026 at 12:14 pm

    My computer crashed and had to be reformatted. All is good except I get an error message when I select one of the SmartList I use frequently.

    I get the error “Cannot access this form because the dictionary containing it is not loaded”

    In the past I would get this message when trying to run a report, but a Smart List.

    When I click the OK it loads the data. I can push it to Excel and move on with my task. It is just an extra click or two, but annoying.

    Our GP Administrator cannot clear it. We are on GP2018 18.6.1695

    Chris Donnelly replied 1 month, 2 weeks ago 2 Members · 1 Reply
  • 1 Reply
  • Chris Donnelly

    Member
    January 19, 2026 at 8:11 am
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    The first place I’d look would be to determine if Extender should have been installed on your machine and wasn’t. Your GP administrator should be able do this. If not, have them contact your Microsoft Partner for help.

    Chris

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