Request channel timeout error

  • Request channel timeout error

    Posted by kathy.kim@dnaz.org on July 3, 2018 at 12:29 pm
    • Kathy Kim

      Member

      July 3, 2018 at 12:29 PM

      Has anyone seen this error?Ā  A user received this error when logging in on a virtual desktop (VMWare).Ā Ā 

      ——————————
      Kathy Kim
      Director of Finance
      Donor Network of Arizona
      Phoenix AZ
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    • Rob Klaproth

      Member

      July 4, 2018 at 2:57 AM

      IT may have been doing maintenance on VMWare. Ā  We’ve seen these errors when the host of the virtual desktops is having a difficult time responding because something else is going on in the background, i.e. the server is being moved to a different storage pool. Ā 

      I would recommend checking with them to see if they were doing any maintenance. Ā If it’s persistent reset the users session, or restart the host entirely.

      ——————————
      Rob Klaproth
      Dynamics Certified Professional
      (GP Install & Configure)
      Sr. GP Consultant
      Armanino, LLP
      San Diego, CA
      ——————————
      ——————————————-

    • Kathy Kim

      Member

      July 4, 2018 at 9:38 AM

      ThanksĀ  – they were not doing maintenance, but did restart the host.Ā  We’ve been having a variety of issues lately and it seems to be a new error daily.Ā  Never a dull moment!

      ——————————
      Kathy Kim
      Director of Finance
      Donor Network of Arizona
      Phoenix AZ
      ——————————
      ——————————————-

    kathy.kim@dnaz.org replied 8 years ago 1 Member · 0 Replies
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