ProFad Collection Management – Note Transfer Message Box

  • ProFad Collection Management – Note Transfer Message Box

    Posted by Rebecca Siegler on October 19, 2018 at 12:50 pm
    • Rebecca Siegler

      Member

      October 19, 2018 at 12:50 PM

      We have a question from our collections team regarding the pop-up dialog box in Collections Management.

      This comes up when they are trying to add a New Note to invoices that are already saved to another note.

      They would like this pop-up box to be overridden and for it to simply perform the function to move the document to the new note.Ā  They do not want to have to click the Change button for each invoice.

      Is this even possible?Ā  I did not see a setting to disable warning messages such as this for Collections Management.

      ——————————
      Rebecca Siegler
      Ascend Learning, LLC
      Leawood KS
      ——————————

    • Griffin Swanson

      Member

      October 22, 2018 at 12:00 PM

      Hi Rebecca,Ā 

      Unfortunately, there is no way to override this window, as it is a requirement when moving a document from one note to the other.

      If you have any follow-up questions, please feel free to reach out to me directly! (griffin.swanson@profad.com)

      ——————————
      Griffin Swanson
      Channel Product Manager
      Professional Advantage
      Greenwood Village CO
      ——————————
      ——————————————-

    • Rebecca Siegler

      Member

      October 23, 2018 at 9:57 AM

      That is what I assumed, but I told them I would inquire.

      Thanks Griffin!

      ——————————
      Rebecca Siegler
      Ascend Learning, LLC
      Leawood KS
      ——————————
      ——————————————-

    Rebecca Siegler replied 7 years, 11 months ago 1 Member · 0 Replies
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