[Amber Bell]

I have a client that posted an AP Manual Payment (actually this happened 2 times). Last year (before I was working with them).

During posting, GP “Froze”. I am not sure how they got out of GP. But they didn’t get this fixed by their partner and kept working. They did a fake transaction in Bank Rec to keep going and are dealing with extra pages on their Aged Trial Balance because of these transactions.

They show on the Aged Trial Balance with Options if you uncheck the box to “Exclude Unposted Applied Credit Documents”. They cannot be found through SmartList, Transaction by Vendor (if you zoom on one of the Invoices these payments applied to, the Unapplied Amount = $0.00 but nothing shows in the Apply window).

I checked: Batch Recovery, Post Checks, Print Remittance and ran checklinks on a copy of the data in TEST.

Does anyone know how to fix this?

——————————
Amber Bell
Training Dynamo LLC
Email: amber@trainingdynamo.com
Website: http://www.trainingdynamo.com
Twitter: @trainingdynamo
——————————

[Sheila Jefferson-Ross]

Hello Amber,

Can you still see a batch in the Batch lookup?  If so, what is the status of the batch?

Sheila

——————————
Sheila Jefferson-Ross
Senior Consultant
Socius
Rocklin CA
——————————
——————————————-

[Amber Bell]

The batch is not showing in any Batch window or batch recovery. I think we are planning to update with SQL.

——————————
Amber Bell
Training Dynamo LLC
Email: amber@trainingdynamo.com
Website: http://www.trainingdynamo.com
Twitter: @trainingdynamo
——————————
——————————————-

[Bruce Strom]

It sounds like you need to fix the fields in the apply to file with a sql query.

——————————
Bruce Strom
Programmer Analyst
Associated Grocers of Florida
sunrise FL
——————————
——————————————-