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[Jennifer Wheeler]

Does anyone know how to get links in GP to open in Chrome?  I have Chrome set as my default browser yet the links still open in IE.  For example, I have a shortcut to a SSRS report in My Reports but when you click on it, it opens in IE.  The issue is the report isn’t working quite right in IE but it works fine in Chrome so I would rather it open in Chrome.  

Thanks!

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Jennifer Wheeler
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[Thomas Garcia]

Hi Jennifer.

The link should open in Chrome if Chrome is your default browser. in the Operating System that is running GP.  This last comment was on purpose… I ran into a customer that had a similar problem and we found out that they were running GP as a remote application (via Remote Desktop).  If this is your case, then the remote GP is probably launching a remote browser session, which means the default settings must be changed on the remote server, not on your PC. We noticed while doing a remote session to troubleshoot the issue with the customer, because the icons for GP and IE showed a remote app icon.

Let me know if this is your case, indeed.

Hope it helps!

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Thomas Garcia
ICON Business Consulting, LLC | Miami FL
ICON, SRL | Santiago, Dominican Republic
954-804-2140
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[Jo deRuiter]

and

I have a local install of GP and ALL of my defaults are set to go to Chrome and mine is also opening in IE. 

Do not have a reason yet, but I can definitely recreate this issue!???

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[Thomas Garcia]

and

Uhmmm.  I tested it on my demo environment (Windows Server 2016 / GP 18.2) by switching my default browser back and forth and clicking on a My Reports link for an SSRS report and it launched the right browser every time.  I am fairly certain there is no setup in GP controlling which browser is used as default.

I guess it is time to ask both of you for specifics:
– Operating System
– GP Version???

Also, are you only changing the default main “Web Browser” setting on the “Choose Default Apps” window, or are you digging into the “Choose default apps by app type” link and verifying the http option there?

TG

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Thomas Garcia
ICON Business Consulting, LLC | Miami FL
ICON, SRL | Santiago, Dominican Republic
954-804-2140
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[Jennifer Wheeler]

Hi

I have GP 2016 installed locally on my computer which is Windows 10.  I did change the default main “web browser”.  I did dig through the “choose default apps by app type” and Chrome is set for http.  Normally I wouldn’t care what browser opened but I have a SSRS report that works fine in a slightly older version of IE 11 but doesn’t work in a newer version.  It works fine in Chrome so it would be nice to be able to make Chrome the default for GP and then I could open the report from GP.  Instead I am doing a workaround and just manually opening the report in Chrome.

Thanks!

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Jennifer Wheeler
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[Frank Heslin]

Hi ,

As a different workaround from within GP, you could add a Quick Link on your Home Page to the report.  ?

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Frank Heslin
Financial Systems Administrator
ExamWorks, Inc.
Atlanta GA

GPUG Advisory Committee Member
Summit Track Leader
GPUG All Star 2016

GP2018
MR CU16
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