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“next number” did not update in Tools >> Setup>> Financials>>Bank Reconciliation

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“next number” did not update in Tools >> Setup>> Financials>>Bank Reconciliation

Posted by DSC Communities on January 17, 2017 at 3:37 pm
- Maria Frandzeskakis
  
  Member
  
  January 17, 2017 at 3:37 PM
  
  Hello Everybody,
  
  It’s happened twice now to the same user that when she went to enter a Bank Trx Entry (Trxs >> Financials >> Bank Trx) she noticed the number was one she had already used.
  
  Any ideas why the number might not have updated?
  
  This has happened twice (that we noticed) , six months apart.
  This is happening on GP2015R2. I don’t recall it ever happening on previous versions.
  I don’t think it’s a huge issue but I think it should not be happening at all.
  
  Any plausible explanations on why this might have happened (ex: could another user have “locked” the setup file so the number did not update?) and any ideas on preventing it happening in the future?
  
  Thank you all very much.
  Maria
  
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  Maria Frandzeskakis
  IT Manager
  MIP Inc.
  Anjou QC
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DSC Communities replied 7 years, 9 months ago 1 Member · 0 Replies
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