Need to undo a Receivable Invoice

  • Need to undo a Receivable Invoice

    Posted by Nicole Ricci on January 29, 2025 at 9:48 am

    I had a Sales order with multiple items. Only 4 of the lines went to the customer the rest are going at a different date. I back ordered the ones that were not going so i could flip it to a invoice. when i flipped it everything went on the inovice. I have not posted the invoice yet. Is there away to undo the invoice and turn it back into a sales order? Just looking not to rekey a multiple line item Sales order.

    Chris Donnelly replied 1 week, 6 days ago 3 Members · 2 Replies
  • 2 Replies
  • Devon Southall

    Member
    January 30, 2025 at 10:49 am
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    short answer… no. sorry. GP doesn’t have any “out of the box” undo on order to invoice transfers.

  • Chris Donnelly

    Member
    January 30, 2025 at 12:03 pm
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    Nicole,

    Since you didn’t post the invoice, you can edit it (remove the lines that didn’t ship) before posting. I would enter a new sales order (or backorder if you prefer) with the unshipped lines.

    Chris

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