[Pam Palmer]

We are on GP 2018 and the decision has finally been made to start using word templates.
I’ve been researching and testing this process in our test database and am completely flumoxed.

All the documentation I see shows the xml and the word template output with lines (both horizontal and vertical)…yet ours modified reports (both xml and templates) are completely void of any graphics.

Attached is an example of the modified report in xml and again in word.

Am I supposed to add all the color and lines myself?

If I look at the standard template (without any changes whatsoever) I get this:

WHAT am I doing wrong?

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Pam Palmer
Project Mgr/Database Admin
Temple, Inc.
Decatur AL
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[Charles Allen]

When you created the template, did you base it on an existing template or did you start from scratch?

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Charles Allen
Senior Managing Consultant
BKD Technologies
Houston, TX
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[Pam Palmer]

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I guess it would be from scratch?

I followed the instructions concerning printing all your modified reports to the screen and then saving them as an .xml file.
Then I went to Template Maintenance, selected the modified report then hit “modify” to bring up word.  I hadn’t made any changes in the template so I left as is simply because there is no graphics/lines etc and that is what I showed.

I understand if I make changes to a Word template then I need to remove the original source and add the new source.

If I go with the original default, then I would have to go back into Report Writer and add all the fields that we want to show and basically make a new modified report.

My other issue is that I am having to use another computer with Word 2013 on it since Word 365 will no longer print templates because of that update in Sept and we’re trying to figure out how to get around that one but first I need to make the templates, then we’ll worry about printing and whether we’ll be able to email.?

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Pam Palmer
Project Mgr/Database Admin
Temple, Inc.
Decatur AL
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