We frequently receive lockbox files that has a single payment that includes multiple invoices and in some cases multiples customers (I.E. in a master customer scenerio.)
Our current lockbox configuration loads the whole payment to the first invoice rather than to each individual account on the payment.
Should lockbox be able to apply against each account on invoices for a single payment?
—————————— Jeff Roe Kele Inc Bartlett TN ——————————
Dexterity Developer
Member
February 23, 2022 at 2:18 AM
According to support documents.
AĀ Multiple-Line File format type will have one check in a headerĀ row that will be applied to multiple detail rows or multiple invoices.Ā For the Multiple-Line type, theĀ Header Row Indicator and Detail Row Indicator fields will become available. Enter the Indicator value as definedĀ by your bank,Ā whichĀ will tell the system which row is a header record and which rows are detail rows.
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