[Mark Common]

The HR Module and the use of Employee Benefits/Retirement plans has a significant flaw.  I have asked the forum for fixes and there appears to be none.
When an employee changes their deductions in a plan (Roth or 401(k)) from x% to 0 temporarily, GP 2016 r2 does not change the employee card to 0.  You must also change the card or payroll deductions will continue.  This also causes the ‘out of sync with HR Module” pop up.
The only ‘fix’ for this appears to be to put an end date on the plan/code, this will stop them from being deducted from checks.  Clearly they are still in the plan, so this is not correct and could cause multiple stop/starts…very inefficient.

So, how do I put in/submit a complaint or bug fix to Microsoft GP to voice my complaint and ask for a fix?  Is this even worth it?

Thanks and regards,
Mark

——————————
MC
Houston TX
——————————

[Tom Franz, CPP]

Hello Mark,

Your best course of action is to log the issue on Microsoft Connect and ask your peers to “vote” for the issue. The Connect site can be accessed through the link below.

Hope this helps!

Microsoft Products Accepting Bugs and Suggestions | Microsoft Connect

Microsoft		remove preview
Microsoft Products Accepting Bugs and Suggestions | Microsoft Connect Your feedback improving the quality and impacting the direction of Microsoft products. Find what Microsoft products are currently accepting bugs and suggestions from the community! View this on Microsoft >

——————————
Tom Franz, CPP
Client Engagement Manager
Integrity Data
Lincoln IL
——————————
——————————————-