[Leigh Ahwai]

Hello,

We have applied the Canadian Payroll Year-End and Tax Updates to our GP2015 R2 Test environment.

During Year End File Reset we saw the correct factor for Ontario (1.016) in the Tax Credit Indexation Factors window.

However, now for every existing employee, their Basic Exemption Amount for Ontario is wrong (16,018 instead of 10,171).

In the Control we do see the correct value (10,171) for Ontario and if we add a new employee, they get the correct value.

We are working with our Support Vendor and Microsoft who has said they can give us a script to fix (expect to get it later this morning) but I was wondering if anyone else has seen this problem.

Cheers,

Leigh

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Leigh Ahwai
Business Systems Analyst
Children’s Hospital of Eastern Ontario and Ottawa Children’s Treatment Centre
Ottawa ON
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[Terry Heley]

Hi Leigh,

We have had no reported issues with the update and as far as I know, many customers and partners have been installing it and closing their year this week, with no issues coming in.

Thanks

Terry, Microsoft

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Terry Heley
HR/PR expert
Microsoft

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