[Rick Heinrichs]

Hey All
So classic burn, I planned the live upgrade of our GP 2013 ->2016R2->2018 this weekend (after 4 months of testing) and am in a predicament.  When i did the test it was prior to year end so i downloaded all the updates prior.  I managed to get the latest 2018 patches earlier today to make sure it was current.  I however didnt grab the 2016R2 latest patch so now when i try to update from 2013 (2198) I get an error saying the product 0 doesnt support the upgrade.  The kicker is customersource is down for maintenance for the weekend (which i was on earlier today and didnt see a notice).  Downloads – Microsoft Dynamics CustomerSource

Microsoft		remove preview
Downloads – Microsoft Dynamics CustomerSource View this on Microsoft >

Can anybody help me out and hook me up with the latest GP 2016 R2 patch?  All i need…interesting lesson to be learned ha.  Appreciate any help.  Thanks

——————————
Rick Heinrichs
Sr. IT Analyst
Liburdi Engineering Limited
Hamilton ON
——————————

[Jo deRuiter]

Hi

You need to install the Canadian patch that just came out a couple of weeks ago I believe it was there in March. But it’s the Canadian payroll tax update has the fix for this. Install that one it’ll work.

I just ran into this very issue myself this week, and after much research found that that was the answer. It’s actually a known issue.

Best of luck!

——————————
Kindest Regards,

Jo deRuiter
“That GP Red Head”
Senior Financial Systems Consultant
Advanced Credentialed Professional-Dynamics GP
Chairman, GPUG Partner Advisory Board
Heartland Business Systems, LLC
Milwaukee, WI
770-906-4504 (Cell)
——————————
——————————————-

[Rick Heinrichs]

Thanks  for responding on a saturday!
Unfortunately with customersource down i cant get my hands on it so i am hoping someone out there has it and can send it over?  I have an ftp if needed….?

——————————
Rick Heinrichs
Sr. IT Analyst
Liburdi Engineering Limited
Hamilton ON
——————————
——————————————-

[Jo deRuiter]

Hi

I’m at a movie right this second, but when I get back home I can send you the zipped file.

PM me your email addy.

——————————
Kindest Regards,

Jo deRuiter
“That GP Red Head”
Senior Financial Systems Consultant
Advanced Credentialed Professional-Dynamics GP
Chairman, GPUG Partner Advisory Board
Heartland Business Systems, LLC
Milwaukee, WI
770-906-4504 (Cell)
——————————
——————————————-

[Rick Heinrichs]

That would be amazing and done.  Thanks!

——————————
Rick Heinrichs
Sr. IT Analyst
Liburdi Engineering Limited
Hamilton ON
——————————
——————————————-