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[Suzanne Pearson]

I am setting up EFT payables (GP 2016) and have followed the setup procedures outlined by Jo deRuiter as well as Microsoft electronic banking info but apparently have missed something. I’ve successfully tested pre-notes and posted an EFT batch. I have the default output for payables domestic payments setup and in the same area as the pre-notes (different folder).  In the Generate EFT Files window, I’ve selected the batch and when I click Generate EFT File the screen “blips” and then nothing happens.  No error message, no completion success notification…just nothing. I’ve searched GPUG and Microsoft communities for a solution and came up empty. I would truly appreciate your help.  Thanks in advance!
??

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Suzanne Pearson
ASE Group, Inc.
Overland Park KS
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[Bruce Strom]

Double-check the path for the file in the setup.  Try to save a simple text file in Notepad to that directory, maybe you don’t have write privileges to that directory.

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Bruce Strom
Programmer Analyst
Associated Grocers of Florida / Supervalu
Sunrise FL
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[Ryan Galang]

Hi Suzanne,

Just listing some items for checking:
1. Is the EFT Format set for Pre Notes (Checkbook EFT Payables Options)?
2. Is there a Date Pre Note Sent value (Vendor EFT Bank Maintenance)?
2. When you view the payment in the Inquiry window, what is the status (Payables Transaction Inquiry)?
3. Is there a Termination Date value (Vendor EFT Bank Maintenance)?

In case issue still persists, please confirm the following:
1. Have you processed EFT for this vendor before?
2. Have you processed EFT for this checkbook before?
3. Did the batch you post appear in the Generate EFT Files window and were you able to select it?

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Ryan Galang
BTP Technologies LLC
Chantilly VA
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[Joni Welling]

I have ran across this before and have had issues on the vendor card.  Make sure that the ACH instructions are on the same address ID as what is in your batch and make sure to select the account type and file transfer method on your EFT Bank Maintenance window. 

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Joni Welling
Director of Accounting Services
Affiliates Management Company
West Des Moines IA
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[Lou Spevack]

If you are using a mapped drive for the EFT file output path in the Checkbook EFT Payables Options window, try using the URL path instead.

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Lou Spevack
Systems Accountant | Dynamics Credentialed Professional
American Council on Education
Washington DC
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[Suzanne Pearson]

Thanks everyone for your suggestions. I remapped the path and made some adjustments on the vendor card (thank you Joni Welling).  Good news – it worked!  Thank you for your help – I truly appreciate it!

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Suzanne Pearson
ASE Group, Inc.
Overland Park KS
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