Cost field in Sales invoice
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Cost field in Sales invoice
We had someone who entered a sales invoice manually into Dynamics GP 2018. Instead of putting the amount in the Sales (or in this case Finance charge field) she accidentally entered it in the Cost field, just above that. With zero in sales, and total invoice amount.
However, when this was posted, the invoice had a zero amount, and when it posted to the GL side, it Credited A/R (instead of debiting) and debited the Sales account. Also, this invoice did not show on a trial balance, as it had a zero amount, so the GL A/R account did not match the subsidiary on this.
Any idea on why this happened? (We fixed it manually, by re-entering the invoice correctly, and doing an additional journal entry to reverse the initial posting).
Thanks,
Pam
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