[Jackie Hodge]

Recently we set up a new customer with the incorrect email address.  When we sent the invoice from GP, the email was kicked back due to the wrong email.  We fixed the email address in the customer card.  We attempted sending the Historical Invoice Document again via email through GP, however it sent to the “old/Incorrect” email address.

is it possible to change an address or email for a Historical Document in GP and resend it with the correct info through GP?  Or does changing the address and email info only work for invoices going forward (not yet posted) ?

Thanks for your help!
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Jackie Hodge
Motion Picture Association of America, Inc.
Sherman Oaks CA
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[Ken Roy]

Hi Jackie,

Correcting the email address in the customer card will only affect new invoices going forward.  

You can print or save the historical invoice to PDF and email it manually.

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Ken Roy
Premier Manufacturing
Tualatin OR
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[Jackie Hodge]

?ok, thank you for that info. 🙂

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Jackie Hodge
Motion Picture Association of America, Inc.
Sherman Oaks CA
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