Reply To: AP Manual Payment stuck in WORK status

  • Christine Polifka

    February 29, 2024 at 11:17 am

    Hi Jo,

    Thank you for kindly responding to my discussion.

    We will reach out to our Partner as they can assist us with the issue as they have access to SQL.

    Also, I can see this manual payment in a batch and the Vendor Inquiry screen as WORK status.

    I will share the screenshots with our partner as well.

    Is it typical when you have multiple manual payments and after posting, that the manual payment menu would come up and only have one that gets stuck in transaction? I did not get any warnings or error messages after posting.

    Thank you again,

    Christine Polifka

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