Reply To: AP Manual Payment stuck in WORK status

  • Jo deRuiter

    Member
    February 29, 2024 at 9:03 am
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    Hi Christine!

    You’ll likely need to engage with your GP Admin or Partner to look at this.

    Many times with GP transactions get stuck and you cannot see or fix it in the User Interface and the repair must be done in SQL.

    Without access to SQL to find and look at that transaction we likely can’t help.

    Can you see the manual payment in any batch or see it on the Vendor Inquiry screen?

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