So without seeing the backend SQL, the couple of things that come to mind are…
1. Is there any payments in WORK that may have applied to this invoice also?
2. Did you check for STUCK Batches?
3. Do you use Multi-Currency? Functional / Operational
Otherwise you need to check the Applied Payments Table…
SELECT * FROM RM20201 WHERE APTODCNM = ‘INV0015755’
SELECT * FROM RM30201 WHERE APTODCNM = ‘INV0015755’
These will tell you if anything has been applied to these documents from another ‘broken’ process.
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